Cranesafe Services Pty Ltd
About Robert Slaymaker,
Managing Director and Senior Technician
Robert (Rob) is the Managing Director and co owner of Cranesafe Services.
Rob has built his experience and ever growing reputation over the last ten years by working
with many, many overhead cranes and hoists. He has been passionate about engineering and
mechanics since a young man and decided to build his career working for reputable companies
with the aspiration of building his own business.
Rob's responsibility as a Cranesafe leader is to provide first class customer service and to
support the Cranesafe ‘client on site’ team from their base in Geelong.
Rob is known for his experience, knowledge and customer service approach. He has a great
rapport with all his clients and many have said that it's not about the company, it is all
about the competency, trust and communication of the person carrying out the work.
In turn, Cranesafe's customers are often amazed by Rob’s vast range of industry and business
knowledge, across a number of critical success areas for businesses using cranes and hoists.
Therefore, you will find Rob is an engaging and thoughtful man who knows his stuff when it comes to cranes. He is
dedicated to delivering first class crane, hoist and customer services to Cranesafe's wide range of customers.
Rob uses the Cranesafe Customer Account Management system (CAM) to compliment his skills.
This is designed to provide seamless crane and hoist services, ensuring the customer is informed
of OH & S standards and other legal guidelines; and evaluate and ensure the return on client’s
investment in servicing and maintaining their cranes and hoists with Cranesafe Services.
Rob leads and directs the team of technicians. This involves:
- Assigning client jobs to team members
- Providing training
- Client liaison
- Conducting pre-visit client site checks
- Team member knowledge of the client and their specific OH & S guidelines, in
addition to the industry standards.
Cranesafe Services,
About Samantha Mullan,
Managing Director and Client Account Manager
Samantha (Sam) is a Managing Director and co owner of Cranesafe Services and is the Business
Manager. She leads the business administration team at Cranesafe Services.
Sam completed her Master of Business in Manufacturing Management in 2001 and has always had
a desire to work in her own business. Cranesafe is ideal as she leads the team from their base in
Geelong on a part time basis.
Sam has built her experience, business and passion for customer service reputation over the last
10 years working with many assignments to deliver business risk and process improvement systems.
She is as dedicated as Rob, to deliver first class services to Cranesafe's customers and to provide
the ideal working environment for the team with the necessary systems and tools to perform.
As you can imagine Sam ensures Cranesafe’s customers are informed and uses the Cranesafe Customer
Account Management system (CAM), which she co designed.
Sam has held positions previously requiring her to use a wide range of competencies and skill. This
means she has successfully managed and delivered the following:
- Client management systems and processes
- Leading and designing production planning and scheduling
- Project management processes and plans
- Setting up purchasing systems
- Accounts management
- Human resources management
She has had over ten years experience working within business management, specifically
client management systems and processes predominately for the manufacturing and logistics industries.
Sam has worked with companies such as Qantas Airways, Denso Manufacturing, KSB Ajax Pumps and
Cranesafe Services.
Rob and Sam are a great team with Rob’s technical skill and Sam’s business knowledge and they look
forward to many years of successful client crane and hoist services and business growth.