FAQ

  • What are your trading hours?
    Cranesafe Services provides a reliable and convenient 24 hour service, providing your business with quality care when it's needed most. 
     
  • What is your breakdown turn-around?
    Within the Geelong area is usually within the hour
     
  • Do you service crane trucks?
    Yes, Cranesafe Services are now servicing all makes and models of truck-mounted cranes in our workshop at 1/50 Roseneath Street, North Geelong 3215. By special arrangement we can also organise to come to your site. We offer a complimentary pick up and delivery service within the greater Geelong area. 
     
  • Do you service vehicle hoists?
    Yes, Cranesafe Services have fully trained service technicians who are educated in servicing and repairing vehicle hoists competently. 
     
  • How can I get a quote on your service and repairs?
    If you require a quotation on having your crane, hoist or lifting gear serviced or repaired, you will find a Contact Us tab on this website where you can input your requirements and we will contact you shortly after to discuss these. Or, if you prefer to speak directly to one of our service technicians, you are most welcome to call the office on 03 5272 2200 
     
  • Is there a specific brand Cranesafe Services uses?
    Cranesafe Services are an independent supplier of spare parts and new equipment for all crane and hoist types. This allows us to select the best part for the application without the bias of a brand. 
     
  • Do you provide user training programs?
    Cranesafe Services offers a diverse range of training programs to ensure operators are fully educated in the use and operation of your machinery. Choose from our modular based training courses to create cost effective training programs that address the critical needs of your business, correct equipment usage and increase awareness of health and safety regulations. 
     
  • How can we design a service plan tailored to our business' specific requirements?
    To ensure your business meets its statutory obligations, Cranesafe Services can work alongside you and your employees to tailor fit a servicing plan, which ensures your machinery will always be regularly and reliably serviced 365 days a year. To find out more information on having a servicing plan designed specifically for your business, contact the Cranesafe Services office today on 03 5272 2200
     
  • Do you hire out cranes, hoists and lifting gear?
    No, Cranesafe Services do not hire out machinery. 
     
  • Which makes of crane don't you service?
    Cranesafe Services happily service all makes and models of crane and hoist. Simply contact us today to discuss your requirements. 
     
  • Can you electrically wire up our machinery?
    Yes, Cranesafe Services is a Registered Electrical Contractor, and have two highly capable electricians who are available to carry out any electrical installations which you may require. 
     
  • Can you provide assistance with our out-of–use cranes and hoists?
    Cranesafe Services provide a full decommissioning service for all of your out-of-use cranes and hoists, to ensure you are not risking safety by using out-of-date machinery. 
     
  • Are you able to work around our busy environment?
    Our team are more than happy to work in around your busy workplace. By selecting a time which most suits you, our technicians will arrive on time, and discreetly service the hoists which are not in use, ensuring minimal down-time and maximising productivity.